Shipping policy

Shipping Policy – Reddix Robotics

Last Updated: March 10, 2026

Thank you for shopping with Reddix Robotics. We are committed to delivering your robotics products safely and on time. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing Time ⚙️

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. If there will be a significant delay, we will notify you via email or phone.

2. Shipping Rates & Delivery Time 🚚

Delivery times may vary depending on location, courier partner, and product availability.

3. Order Tracking 📦

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can track your order through the courier partner’s tracking page.

4. Shipping Coverage 🌍

We currently ship to:

• All locations within India

• Selected international destinations (if applicable)

International shipping times may vary between 7–15 business days depending on customs processing.

5. Shipping Delays ⏳

Delivery delays may occasionally occur due to:

• Weather conditions

• Courier service delays

• Customs clearance (international orders)

• High seasonal demand

Reddix Robotics is not responsible for delays caused by courier services.

6. Incorrect Address 📍

Please ensure that your shipping address is correct before completing your order.

If the address is incorrect or incomplete, your order may be delayed or returned to us. Additional shipping charges may apply for resending the package.

7. Damaged or Lost Packages 📦❗

If you receive your order damaged or defective, please contact us within 48 hours of delivery.

Provide:

• Order number

• Photos of the damaged item

• Photos of the packaging

We will investigate the issue and arrange a replacement or solution.